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Strata Plumbing Valentine

Strata plumbing in Valentine is for the jobs landlords and property managers cannot attend themselves: no hot water in a rental, a sewer backing up, a pit flooding the yard in a storm. Valentine Plumbing Co handles the tenant from booking to finish and sends the records to the manager. Every other service is with your plumber in Valentine.

Licensed plumbers and gas fitters · NSW Lic. 359278C

Last updated September 2026

Apartment building with several units

Why Do Managers Keep A Plumber On File?

Because every rental fault involves three people, and each wants something different.

The tenant wants the fault gone. The owner wants to know what they are paying for. The manager needs a record that stands up at the next inspection. A single booking with us covers all three:

  • Two messages to the tenant, one when the job is booked and one before arrival, so nobody waits around
  • Photos taken on the day showing the problem and the completed repair
  • An invoice setting out the work, which lines up with the quote the owner agreed
  • A fixed price before any work, so no surprise charge lands on the owner

Census figures count 2,086 dwellings in the suburb, almost all of them separate houses, and every one that is rented out gets the same process.

Two plumbers on site at a property
Bathroom vanity and basin

How Does A Tenant Call Run?

  1. 1

    Ring or send the form

    Call (02) 4093 0558 or use the form to explain the fault. We ask enough to bring the right equipment the first time.

  2. 2

    A fixed price first

    A plumber inspects the job and names a fixed figure up front. Nothing gets started until you give the go-ahead.

  3. 3

    Tenant contact and the fix

    The tenant gets a booking message and an arrival message, then the plumber does the repair and photographs the job before and after.

  4. 4

    Covered for a year

    Every job carries our 365-day warranty on all work. If something we did isn't right, ring the same number.

What Shapes The Cost Of A Rental Job?

Four things move the number:

  • Where the fault is A split hose under a laundry tub is a short job; a sewer choke near the boundary needs the drain camera first.
  • The pipe in the house Rentals built in the late 1980s and 1990s can have a mix of pipe materials, and each one is repaired differently.
  • Out-of-hours visits Nights and weekends carry a higher charge, which the owner approves before the plumber goes.
  • Follow-on work A hot water unit that has failed completely becomes a replacement, which the hot water team prices separately.

Rentals And The Housing Stock

The build-out shapes the fault list

Most of Valentine is brick-veneer houses from the late 1980s and 1990s, with an earlier group of 1960s and 70s homes, so the flexi hoses, water pipes and original hot water units in rented houses are old enough to fail with little warning.

The ground does the rest

The blocks near the shore sit over a high water table, and yard runoff heads down to the lake, so a heavy Hunter storm can overload a foreshore pit while the tenant watches the yard fill. With 88.2 per cent of homes being separate houses at the last census, a rental job here tends to mean one house, one tenant and one owner to keep informed.

What Customers Say

[The team] have done an outstanding job at my mother's rental property. The area they worked on was particularly challenging, as it retained water and had become extremely muddy and boggy… The transformation has been remarkable.
Nandina

When We're Not The Right Call

In a strata scheme, the owners corporation must approve any work on common property, so the committee signs off before we start. Structural damage to shared walls or slabs is a builder's work, and we point the manager to one.

Common Rental And Owner Questions

Do you deal directly with tenants in rental homes?

Yes. We contact the tenant to confirm the booking, send a message before the plumber arrives and explain the work while we are there. The photos and the invoice go to the manager or owner, so the tenant, the agent and the landlord all see the same record of the job.

What sort of strata and rental plumbing do you handle?

Blocked drains, hot water faults and swaps, split flexi hoses in the older brick-veneer rentals, stormwater pits overflowing near the foreshore in heavy rain, and gas work. If a tenant reports a plumbing or gas fault inside the property, we price it and fix it.

Who pays, the tenant or the owner?

That is decided between the owner and the managing agent under the lease, not by the plumber at the door. What we supply is a fixed price agreed before work begins, plus photographs and an itemised account of the job, so the paperwork supports whatever the agent and owner have arranged.

Can you attend an after-hours call at a rental property?

Yes, we are Available 24/7. A visit at night or on a weekend costs more, and that rate goes to the owner or manager for approval before anyone drives out. The work still carries our 365-day warranty on all work.

Book A Rental Job

Call (02) 4093 0558 or send the form below. Available 24/7, you see a fixed figure ahead of any work, and every job carries our 365-day warranty on all work.

Call (02) 4093 0558

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