Emergency Plumber Valentine
Valentine Plumbing Co is the emergency plumber for Valentine and the neighbouring lake suburbs, taking calls day and night for burst pipes, sewer overflows, dead hot water units and stormwater surges. Ring (02) 4093 0558 and a licensed plumber comes out with what is needed to stop the water first. The full service list sits with Valentine Plumbing Co.
Licensed plumbers and gas fitters · NSW Lic. 359278C
Last updated September 2026
- Available 24/7
- No call-out fee (excluding after-hours)
- Fixed, up-front quotes
- 365-day warranty on all work
What Counts As An Emergency Call?
Treat it as urgent if water or gas is getting out, or the household is suddenly without water, hot water or a working toilet. Ring straight away for any of these:
- A pipe or braided hose that has split and is spraying or pouring
- Sewage coming up through a gully outside, or a toilet or shower backing up inside
- Stormwater pits spilling over after heavy rain on the low ground near the lake
- A hot water tank that has failed or is leaking from its base
- A smell of gas, which needs the safety steps further down before anything else
Not sure? Describe what you can see over the phone. If the fault can safely sit until the morning, that is what you will hear, and the call costs you nothing.
Burst Pipe? What To Do Before We Arrive
Shut the main stop tap
Close the fixture tap if it is closer
Keep water away from power
Ring and describe it
A gas smell is handled differently. Get everyone outside, do not flick any switches, and call the emergency number on your gas bill from outside the house. The gas network makes the property safe, and after that the repair can be booked with us.
How Do We Work An After-Hours Job?
- 01
Ring or send the form
Call (02) 4093 0558 or use the form to explain the fault. We ask enough to bring the right equipment the first time.
- 02
A fixed price first
A plumber inspects the job and names a fixed figure up front. Nothing gets started until you give the go-ahead.
- 03
Stop the water, then fix it
The plumber isolates the burst, cuts out the failed length and joins in new pipe, then pressure tests it before mopping up.
- 04
Covered for a year
Every job carries our 365-day warranty on all work. If something we did isn't right, ring the same number.
What Moves The Price Of A Night Call?
We provide up-front, honest quotes that will always match the final price, should you decide to go ahead.
At midnight with a wet laundry floor, knowing the cost before the tools come out matters more than usual. The figure depends on:
- The time on the clock, since a night or weekend attendance is billed at a higher rate than a weekday job
- How hard the pipe is to reach, with a burst under a raised floor or inside a wall taking longer than one out in the yard
- The material of the burst line, because copper, galvanised steel and plastic each join differently
- How much needs replacing, from a short patch to running a new length of line
When The Storm Pushes The Lake Streets Hard
Storms hit this suburb from below as well as above
Older hoses fail without warning
The older pocket has older service lines
Where The Urgent Work Sits On This Site
Once the water is stopped, the follow-up work has its own page:
- Blocked drains when the overflow comes from a choked line that needs filming and clearing
- Hot water systems when the unit that failed tonight needs replacing rather than fixing
- Gas leak detection for tracing and repairing the leak once the gas network has cleared the house
- Water leak detection when the leak is hidden under a slab and needs listening gear to find
When We're Not The Right Call
Inside the house, a smell of gas is the gas network's call before it is ours. Out past your boundary, a blocked or broken sewer main is looked after by Hunter Water, so a fault there goes to them. If water has got into the wiring, an electrician needs to make the circuits safe before any plumbing starts.
What A Burst Pipe Customer Said
I commend them for their very fast and efficient service when we had a burst pipe.
Straight Answers For The Middle Of The Night
Should I shut the water off before calling an emergency plumber in Valentine?
Yes, if you can reach the meter safely. Turn the stop tap clockwise until it stops, then ring and tell us what burst and what you have already turned off. Cutting the supply limits the damage while the van is on its way and helps the plumber load the right fittings.
How does the after-hours rate work on a night call?
A job outside business hours is charged at a higher rate, and the plumber says what that is when you ring, before anyone drives out. Once the fault has been looked at, the repair is priced as a fixed figure, and nothing goes ahead at 2am unless you have agreed to it.
Stormwater is overflowing toward the lake in my street. Is that an emergency?
Water coming inside the house, or sewage spilling anywhere, is worth a call straight away. A street pit that floods during a Hunter storm on this low ground can drain away once the rain stops, but it is worth filming the line afterwards to check for sand or root build-up.
My hot water unit died tonight. Can it wait until morning?
If the tank is not leaking, a cold shower until daylight does no harm, so a morning booking is fine. If the household cannot go without, we are Available 24/7, and when the old unit is beyond saving a temporary hot water tank can go in while the new one is arranged.
Call Now
Call (02) 4093 0558 or send the form below. Available 24/7, you see a fixed figure ahead of any work, and every job carries our 365-day warranty on all work.
Request a callback
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